We are ready to support you in whatever way we can. Please choose one of the support options below and we will be happy to help!
3 Options To Serve You Better
Option 1 – Use Our Support Portal
You can use our Secure Customer Portal for all of your needs. You are able to create tickets, monitor their progress and much more!
With the Customer Portal, we act as your IT Support Department. You have easy, convenient access to submit and monitor the status of requests and incidents.
- Access a Knowledge Base for self help
- See when the next engineer is scheduled to be on-site
- Review the remaining balance on agreements
- View invoices
- Run basic service request and customized reports
With our Customer Portal, we are available where you want us, and when you need us!
Option 2 – Send Us an Email
You can send an email to Support@BonsaiSupply.com and a ticket will be generated. Our system will let you know that the request has been received and we will be in touch.
Option 3 – Give Us a Call
Please call us at (469) 754-9993 If no one is immediately available please leave a message and we will get back to you very soon.